Pratham Nawal

Senior Product Manager - AI/ML Platform at PayPal

Handle

@prathamnawal

Role

Senior Product Manager - AI/ML Platform

Company

PayPal

Location

Bengaluru, India

About

I build AI-powered, self-serve platforms across payments, fintech, and e-commerce. I currently own PayPal's simulation and experimentation platforms, serving 15K+ users and 400M+ consumers while enabling 50B+ daily decisions. I build platforms that help non-engineers run experiments and use ML infrastructure.

Experience

• Senior Product Manager - AI/ML Platform at PayPal
  Nov 2025 to now - Bengaluru
  Own the roadmap for PayPal's centralized simulation and backtesting platform, scaling adoption to 15K+ internal users. Rebuilt the enterprise experimentation platform, driving a 5x increase in experiment velocity and scaling infrastructure to 50B+ daily decisions across products serving 400M+ global consumers.
• Senior Product Manager at GoKwik
  Dec 2022 to Nov 2025 - Bengaluru
  Conceptualized, launched, and scaled kwik.AI, an AI-powered RTO management solution that reduced returns by 40% for D2C brands. Built KwikFlows, a no-code workflow and A/B-testing platform, scaling adoption to 1K+ merchants and monetizing it into $1M ARR via a PLG strategy.
• Product Manager at Niyo
  Jan 2020 to Dec 2022 - Bengaluru
  Conceived and launched Video KYC, increasing adoption by 26% and boosting NPS by 5 points. Built Freddy AI, an AI-powered support product that lifted CSAT by 14% and cut average handling time by 20%.
• Data Scientist at Quantiphi
  Jul 2019 to Jan 2020 - Mumbai
  Built an end-to-end augmented analytics system extracting actionable insights from viewership and content metadata for a media industry client, translating complex data outputs into business recommendations.

Education

• Netaji Subhas Institute of Technology
  Bachelor of Engineering, Manufacturing Process & Automation Engineering
  2015 to 2019
  CGPA: 7.1/10

Skills

• Product Strategy
• Roadmapping
• User Research
• A/B Testing & Experimentation
• PLG Strategy
• Product Analytics
• AI/ML Product Development
• Apache Spark
• BigQuery
• GKE
• SQL
• API Product Development

Links

• LinkedIn
• GitHub

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